Genuine Earth Mined Stones
♦ WE GUARANTEE ♦
We stand behind our gemstones and guarantee your satisfaction. Our gemstones are backed by our no questions asked 100% Risk Free Return Policy, that allows our customers a 14-day inspection period for any gemstone purchased. You return it for a full refund return shipping cost included. We want you to be able to hold your stone in your hand and view it with your own eyes to make sure you are getting exactly what you are looking for. If for any reason you are unhappy, you can send it back for your choice of exchanging it for another gemstone or a full cash refund equal to your purchase price. No hassle, No Question, No Pressure, Period. We only ask that you send the gemstone back in the same condition originally shipped. We pay the return shipping so it does not cost you a thing if you decide to send it back.
Why? We believe we will not have to pay for too many returns because our gemstone speaks for themselves. We are aware the difficulty of capturing a gemstone true essence in a photo, though we try but some time the color is not exactly right so send it back. Our customer's satisfaction is very important to us and we know you will agree. We strive for above average service and take action to correct any grievances in a timely manner, trying our best to come to a fair resolution. We are not looking for the quick sale instead we are looking to build lifelong relationships with our patrons. Providing honest dependable service and quality gemstones we intend to stand by our satisfaction guarantee. We are aware of the challenges that comes with selling gemstones online and we believe our customers will recognize our devotion to the satisfaction of our customers.
Actions speak louder than words and we will let ours speak for themselves.
We do not sell imitation, man-made synthetics, or lab created gemstones. All of our gemstones are 100% natural mined from the Earth. All of our gemstones have been carefully examined to verify authenticity, grade, weight, and dimensional measurements. All relevant material including any information received when the gemstone was first acquired as well as any additional information gathered during our examination are disclosed prior to sale. The data to be disclosed includes any discovered or known treatments, evaluation criteria (Color, Clarity, Cut, Carat), along with any other pertinent information. Upon request we will provide our evaluation report disclosing the specific test performed and the results along with gemstone grading, treatments, and any commentary recorded.
All photographs are the actual gemstone you will receive. We do not use stock photographs or similar photos for different stones. Photos are taken under indirect day light on a light-colored or mirrored background. Please keep in mind color may vary slightly due to display differences and variation in color setting. Images are taken close up so any small inclusion or flaw visible in the photo will not be visible to your unaided eye.
Our Gemstones Speak For Themselves
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